Customer Care

We want you to love every Heartbreak Boutique piece. Here's everything you need to know about shipping, returns and support.

Shipping

Free standard shipping on all US orders $150 or more, year round. Orders are processed within 1–3 business days and arrive in 3–7 business days within the US.

Returns & Exchanges

Unworn items with tags attached may be returned within 14 days of delivery for store credit. Sale items and swimwear (with hygiene strip removed) are final sale.

Sizing & Fit

Our pieces run true to size. Each product page lists the model's measurements and the recommended fit. Need help choosing? Reach out and we'll happily guide you.

Customer Support

We're here for you. Email us with any questions about your order, styling, or the free vacation stay program and we'll respond within 48 hours.